Sales Executive (Full-Time) – Naro Moru River Lodge

Job Description

About Naro Moru River Lodge
Naro Moru River Lodge is committed to being the preferred provider of hospitality services that consistently exceed customer expectations. The lodge strives to enhance the well-being of its employees and the surrounding community, deliver optimal returns and security to shareholders, and contribute meaningfully to environmental conservation.

Position: Sales Executive
Employment Type: Full-Time
Location: Nyeri
Qualifications: Diploma, HND, BA/BSc
Experience: 1–3 years
Department: Sales and Business Development

Key Responsibilities

• Maintain up-to-date knowledge of lodge products, services, events, and tariffs.
• Develop, expand, and maintain the client portfolio and database.
• Achieve or exceed assigned sales targets.
• Identify opportunities for cross-selling and upselling.
• Conduct client surveys to understand demographics, pricing preferences, and market opportunities.
• Make sales calls and visits to both prospective and existing clients.
• Prepare and present customized itineraries that align with guests’ budgets.
• Identify and apply for hospitality-related tenders.
• Pursue networking and partnership opportunities within the industry.
• Represent the lodge at trade fairs, exhibitions, promotions, and other events.
• Monitor hospitality market trends and recommend effective sales strategies.
• Manage social media campaigns and promotions to increase occupancy.
• Create engaging blog and digital content.
• Interact with guests, gather feedback, and ensure prompt resolution of concerns.
• Coordinate confirmed bookings and event orders with lodge staff.
• Monitor competitor activities, online reviews, and ratings.
• Track occupancy forecasts and prepare regular sales reports.

Qualifications and Requirements

• Diploma or Degree in Sales and Marketing, Business, or a related field from a recognized institution.
• Experience in the hospitality industry or with a travel agency is an added advantage.
• Proven experience in field sales within hospitality and an established local or regional network.
• Demonstrated success in revenue generation and meeting sales targets.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and social media platforms.
• Strong presentation, negotiation, and interpersonal skills.
• Self-motivated and able to work independently with minimal supervision.
• Sound understanding of the outdoor hospitality industry and its markets.

Application Process
Interested and qualified candidates should send their CV to info@naromoruriverlodge.com, quoting “Sales Executive” as the subject of the email.