Safaricom Kenya Announces Full-Time ICT and Engineering Career Opportunities in Nairobi

Job Description

About Safaricom Kenya

Safaricom is Kenya’s leading provider of integrated communications solutions, offering a wide portfolio of services across mobile telephony, broadband internet, and financial technology. Beyond connectivity, the company is deeply committed to improving the lives of Kenyans through innovative value-added services and sustained investment in community development initiatives.

With a subscriber base exceeding 29 million and an estimated market share of about 67 per cent, Safaricom operates the country’s most extensive and advanced mobile network. The company’s continued market leadership is driven by strong corporate governance, competitive pricing, a robust nationwide dealer network, and a highly skilled workforce supported by experienced management and shareholders.

Safaricom is currently seeking qualified professionals to join its team in Nairobi on a full-time basis within the ICT and engineering space.

Key Responsibilities

The successful candidate will be expected to uphold the company’s code of conduct, policies, and procedures, ensuring integrity, accountability, and compliance in all duties. The role involves maintaining base transceiver stations (BTS) within an assigned cluster to achieve radio access network (RAN) availability above 99.80 per cent, while supporting energy efficiency initiatives and power systems.

Additional responsibilities include handling customer complaints within the cluster, managing maintenance and rollout managed service providers to ensure quality workmanship and adherence to environment, health and safety (EHS) standards, and overseeing site costs. The role also entails participating in RAN, transmission, power hardware and software upgrades, supporting network optimization initiatives, automating routine tasks, and escalating persistent faults for resolution.

Qualifications

Applicants must hold an undergraduate degree in Electrical or Telecommunications Engineering, or a related field, from a recognized institution. At least one year of experience in a GSM-related telecommunications role is required, alongside a valid driving licence. Skills in data analytics and coding will be an added advantage.

How to Apply

Interested candidates are encouraged to apply through Safaricom’s official website for available positions, including Principal Cyber Security Automation Architect and BSS Engineer (Greater Western).

Principal Cyber Security Automation Architect Apply Here

BSS Engineer (Greater Western) Apply Here