Front Office Staff – Nanyuki Hospital (Nairobi)

Job Description

About Nanyuki Hospital

Nanyuki Hospital is committed to delivering quality, compassionate, and affordable healthcare services to all patients.

Job Title: Front Office Staff
Job Type: Full Time
Location: Nairobi
Job Field: Administration / Secretarial
Job Overview

The Front Office Staff plays a key role in creating a welcoming, efficient, and professional environment for patients, visitors, and hospital staff. The ideal candidate should be friendly, well-organized, and highly professional, with strong communication skills and the ability to manage front desk operations while maintaining confidentiality and excellent customer service.

Key Responsibilities
• Greet and receive patients and visitors courteously and professionally
• Register patients and manage appointment scheduling
• Respond to patient inquiries and provide accurate information
• Handle administrative and front office duties efficiently
• Maintain confidentiality of patient records and information

Qualifications
• Certificate or Diploma in Customer Service, Business Administration, Front Office Operations, or a related field
• Strong interpersonal and communication skills
• Professional appearance and customer-focused attitude

Method of Application
Interested and qualified candidates are encouraged to apply through Nanyuki Hospital on jobsboard.site.